General Terms and Conditions
General Terms and Conditions

ID may be required to gain entry to the event.

All bookings and ticket purchases are non-transferable by you.

There will be no pass outs during the event.

No refund or exchange on any ticket or service fee except in accordance with the applicable laws in the region of purchase.

The right is reserved to charge a fee for the replacement of tickets.

The right of admission is reserved and is subject to the seller’s and the venue’s terms of admission.

Audio or visual recordings of the event are prohibited. Still cameras (not professional) are permitted, but images may only be used for private purposes, not public display. Patrons consent to be included in film and sound recordings of the event and for these recordings to be used by the event promoter.

It may be a condition of entry that a search of possessions or person will be required at the time of entry to the venue.

Entry may be refused if tickets are defaced or damaged in any way, or are not purchased from an authorised point of sale.

You acknowledge that the event organiser is not responsible for any loss or damage to the property (including money and other personal items) brought to or purchased at the event by you or your invitees.

You acknowledge and agree that we reserve the right to cancel or postpone the event for any reason.

Promoter reserves the right to alter the concert line-up, vary the advertised program, vary the date, vary the Event site without prior notification and deny admission to the Event site with reasonable cause.

No refunds on tickets except where required by law or in accordance with Live Performance Code of Practice for Ticketing of Live Entertainment Events in New Zealand

There will be no refund of any unused portion of an Event Ticket if you or your invitees are asked or forced to leave for any of the reasons set out in the Event T+Cs or if you decide not to attend.

You are responsible for checking the age minimum for the event. No refunds will be processed if you are denied entry due to not having valid identification for admittance to the event Site.

If an event is cancelled, a refund for the ticket/s purchased (excluding booking fees and credit card fees) will be honoured. Booking fees and credit card fees will not be refunded.

If the Event is unable to proceed due to any law, by law or requirement of any local or national body, or the Promoter believes the Event can not proceed as the Promoter has planned based on any law or by law or requirement of any local or national body, then the Event may be postponed (and even relocated) by the Promoter to a date to be determined by the Promoter in the Promoters sole decision. The ticket value from the postponed Event shall be held in credit for the Customer and valid for the Customer to redeem for the postponed date.

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